Effective Date: [27 August 2026]
Royal Braiding & Beauty Palace (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, booking our services, or communicating with us.
1. A2P / SMS Communications & Compliance
Royal Braiding & Beauty Palace is committed to complying with applicable A2P (Application-to-Person) 10DLC messaging standards, TCPA requirements, CTIA guidelines, and other applicable messaging regulations.
When you provide your mobile phone number and consent to receive SMS messages from us, we may use your number to send transactional appointment-related messages, including:
- Appointment booking confirmations
- Appointment reminders
- Appointment updates or changes
- Appointment-related customer service communications
- Payment or booking-related notifications
For this SMS campaign, messages are not used for marketing or promotional purposes.
We will not sell, rent, trade, or share your mobile phone number, SMS opt-in information, or consent information with third parties or affiliates for their own marketing or promotional purposes. SMS opt-in data and consent will not be transferred to or shared with third parties for marketing purposes.
Your mobile phone number and related information may be shared with trusted service providers only when necessary to operate our appointment booking, payment, communications, or other business systems. These providers may use the information only to perform services on our behalf and are not authorized to use your information for their own marketing purposes.
You may opt out of SMS communications at any time by replying STOP to any message. You may reply HELP to request assistance.
Message and data rates may apply. Message frequency varies based on your appointment bookings and related communications.
SMS consent is not a condition of purchasing any goods or services from Royal Braiding & Beauty Palace.
2. Information We Collect
We collect personal information necessary to provide our hair braiding, styling, and beauty services. The information we may collect includes:
Contact Information
- Name
- Mobile phone number
- Email address
Appointment & Booking Information
- Preferred appointment date and time
- Requested services
- Hair specifications or service preferences
- Payment information required for deposits or full-service payments
Automated Information
When you use our website, we may automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Website interaction information
- Other technical information necessary to operate and improve our website
Our website is:
https://royalbraidingandbeautypalace.com/
3. How We Use Your Information
We use the information we collect for legitimate business and service purposes, including to:
- Schedule and manage salon appointments
- Confirm appointments
- Send appointment reminders
- Notify customers about appointment changes or updates
- Process deposits and payments
- Send payment or booking-related notifications
- Respond to customer support inquiries
- Communicate with customers regarding their appointments
- Improve our website and online booking experience
- Improve our services and customer experience
- Maintain the security and functionality of our website and systems
We do not use the information collected through our appointment SMS opt-in process to send unrelated marketing messages under this appointment-notification campaign.
4. Data Sharing & Disclosure
We respect your privacy and do not sell or monetize your personal information.
We may disclose personal information only in limited circumstances necessary to operate our business, including:
Service Providers
We may use trusted third-party service providers to:
- Process online payments
- Operate our appointment booking system
- Send appointment-related text messages
- Send emails
- Host or maintain our website
- Provide other technical or operational services
These providers receive only the information reasonably necessary to perform their designated services on our behalf and are not authorized to sell or use your information for their own marketing purposes.
Legal Requirements
We may disclose information when required to do so by law, court order, government request, or applicable regulatory requirement.
SMS opt-in information, mobile phone numbers, and consent records will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
5. Data Security
We use reasonable physical, administrative, and technical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, destruction, or loss.
However, no internet, electronic communication, or cellular transmission method can be guaranteed to be completely secure.
6. Your Rights & Communication Preferences
SMS Communications
You may opt out of SMS communications at any time by replying:
STOP
After opting out, you will no longer receive SMS messages covered by your subscription unless you subsequently provide consent to receive them again.
For assistance, reply:
HELP
You may also contact us directly using the information provided in Section 9.
Email Communications
If you receive marketing emails from us, you may unsubscribe by clicking the “Unsubscribe” link included at the bottom of the email.
Access and Correction
You may contact us to request access to or correction of personal information we maintain about you, subject to applicable law.
7. Third-Party Links
Our website may contain links to third-party websites or services, including payment platforms, booking systems, or social media websites.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, applicable laws, regulatory requirements, or messaging standards.
When we make changes, we will update the Effective Date at the beginning of this Privacy Policy and post the revised policy on our website.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, your personal information, or our SMS communications, please contact us:
Business Name: Royal Braiding & Beauty Palace
Website: https://royalbraidingandbeautypalace.com/
Email: theroyalbraidingstudios@gmail.com
Phone: +1 (614) 391-5641